We have a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
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Be unworn and unused.
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Be in the same condition as received.
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Have all original tags attached.
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Be in its original packaging.
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Include the receipt or other proof of purchase.
To request a return, please contact us at inside@deadskeltun.com within 7 days of receiving your order.
Please do not send any item back without contacting us first. Returns sent without prior approval may not be accepted.
Return Process
Once your return request is approved, we will provide you with the return instructions and the address to which the product should be shipped.
Return Address: Hisar, Haryana, India
The item must be securely packed to avoid damage during transit.
Damaged, Defective or Incorrect Items
Please inspect your order immediately after receiving it. If you receive a defective, damaged, or incorrect item, contact us as soon as possible at inside@deadskeltun.com with your order details and clear photographs/videos of the issue.
We will review the issue and, if approved, provide an appropriate resolution.
Exchanges
We currently recommend returning the unwanted item and placing a new order for the desired size or product.
An exchange will be processed only if the returned item meets our return eligibility requirements and the requested product/size is available.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be processed to your original payment method within 10 business days. The time taken for the refund to appear in your account may vary depending on your bank or payment provider.
If you have not received your refund within 15 business days after approval, please contact us at inside@deadskeltun.com.
Important Note
Items that are worn, washed, altered, damaged after delivery, missing tags, or returned without their original packaging may not be eligible for a return.
For any questions regarding returns or refunds, contact us at inside@deadskeltun.com